FAQ

Maintenance

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Maintenance
  • What is the best way to look after ceramic product?

    All products manufactured or supplied by Ideal Standard are designed to give many years of reliable service provided they are maintained and cared for. Our recommendations to keep them looking their best are as follows:

    Dos

    • Do clean regularly after use to stop a build up of dirt and scale.
    • Do use warm soapy water, cream or liquid cleaner. But ensure cleaners are wiped clean with soapy water as metal surfaces will corrode if the metal is left with a film of or build up of bathroom cleaner, avoid the use of harsh bleach based products
    • Do fix dripping taps – as this can prevent stains and the build up of limescale.
    • Occasional use of mild bathroom limescale removers can help if used in accordance with manufacturers' instructions. Rinse well with plenty of water immediately after use.

    Don'ts

    • Don’t put bleach in the cistern - this can damage the internal fittings. You can of course use it in the toilet bowl itself.
    • Don’t leave strong cleaners or bleach in the WC overnight.
    • Don’t mix different cleaners in the WC - they can react to give off poisonous gases.
  • What is the best way to look after acrylic bathtubs and shower trays?

    All products manufactured or supplied by Ideal Standard are designed to give many years of reliable service provided they are maintained and cared for. Our recommendations to keep them looking their best are as follows:

    Dos

    • Do clean regularly after use to stop a build up of dirt and scale.
    • Do use warm soapy water or Cif cream cleaner. Avoid covering metal with Cif cleaner.
    • Do fix dripping taps as this can prevent stains and the build up of limescale.
    • Minor scratches and abrasions can be polished out with a mild polishing compound.

    Don'ts

    • Don’t leave soap or shampoo pools – these can cause permanent stains.
    • Don’t leave cigarettes/flames near by.
    • Don’t use household or commercial cleaning chemicals - a range of products such as paint stripper, nail varnish remover, household bleach, perfume, aftershave or strong disinfectant can cause damage.
    • Don’t use any scouring products or cream cleaners other than Cif cream cleaner.
    • The use of aromatherapy oils in the bath should not affect the acrylic surface as the water heavily dilutes the oils, but leaving the oil container on the side of the bath can damage the surface if left in contact for long periods of time.
  • What are cleaning and caring do's and don'ts for bathrooms and kitchen fittings?

    Dos

    • Do clean regularly after use to stop a build up of dirt and scale.
    • Do clean with warm water with a few drops of washing up liquid, rinse well and dry with a soft dry cloth.
    • Occasional use of mild bathroom limescale removers can help if used in accordance with manufacturers' instructions. Rinse well with plenty of water immediately after use and then clean and dry as above.

    Don'ts

    • Don’t use household chemicals – a range of products such as paint stripper, nail varnish remover, household bleach, perfume, aftershave or strong disinfectants can cause damage.
    • Don’t use cream cleaners or scouring products.
    • Don’t scratch the surface – scratches can be a source of corrosion.
  • What are cleaning and caring do's and don'ts for bathroom furniture?

    Dos

    • Do clean regularly after use to stop a build up of dirt and scale.
    • Do clean with warm water with a few drops of washing up liquid, rinse well and dry with a soft dry cloth.
    • Occasional use of mild bathroom limescale removers can help if used in accordance with manufacturers' instructions. Rinse well with plenty of water immediately after use and then clean and dry as above.

    Don'ts

    • Don’t use household chemicals – a range of products such as paint stripper, nail varnish remover, household bleach, perfume, aftershave or strong disinfectants can cause damage.
    • Don’t use cream cleaners or scouring products.
    • Don’t scratch the surface – scratches can be a source of corrosion.
  • What are cleaning and caring do's and don'ts for shower enclosures?

    Dos

    • Do clean your shower door after every use, by wiping down all the glass and metal parts with a soft cloth and removing any residual water. This will help avoid limescale build up, especially in hard water areas. Built up limescale can be difficult to remove.

    Don'ts

    • Don’t clean with gritty or abrasive products, as they will destroy the surface coating or protection.
    • Don’t use powder detergents. Liquid detergents may be used if they are free of alcoholic substances.
    • Don’t use products such as ammonia, acetone, and alcohol as they will permanently damage the shower enclosure. Care should be taken to avoid contact with strong chemicals such as organic solvents and strippers.

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Our Customer Care representatives are always more than happy to help.

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